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18/01/2017

Main focus 01/2017: Quality of services and information security

In 2000 EDAG do Brasil was the first Engineering Services Provider for the automotive industry to receive the ISO 9001 certificate.

EDAG do Brasil: Quality Committee
EDAG do Brasil: Quality Committee

It is undeniable that through this certification, EDAG do Brasil excelled in the national engineering scenario, as well as providing services to international clients. With this tool EDAG do Brasil adapted its organization to provide better services which also resulted in a differential for clients.

For organisational excellence and to increase customer satisfaction EDAG do Brasil continuously improved their quality management system and took one further important step in 2013 which included them in the EDAG worldwide quality management certification.

As a result, EDAG do Brasil managed to include systematically, customers in Brazil into the group's worldwide quality policies. These standards and processes have become the same among all EDAG Companies throughout the world, in their 60 development centers in 20 countries.

In 2016 EDAG do Brasil was audited by TÜV Süd and won the international certificate without non-conformities. This result was achieved through the excellent work of the Quality Committee together with all the company's employees over the past few years.

EDAG do Brasil Quality Committee have already planned their next challenges for 2017. The company is going to adapt the 2015 version of ISO 9001, and in addition, as information security is an increasingly important issue in the corporate world, EDAG do Brasil is investing in the implementation of the Information Security Management System (ISMS) according to ISO 27.001.

The ISMS deals with data protection in general, digital data, electronic storage systems, as well as protection of facilities and objects. 

“With these new implementations in 2017, we are once again ahead of time and thus generating more quality in our services whilst ensuring better confidentiality in the handling of sensitive data which our clients make available to us,” declares Mr. Martin Vollmer, Managing Director of EDAG do Brasil.